Contact Us
Have a question about Speed Post tracking? We're here to help. Reach out and we'll get back to you within 24–48 hours.
Email Support
Send us an email and we'll respond within 24–48 business hours. For faster assistance, please include your consignment number in the subject line if your query is about a specific shipment.
help@indiaposttracking.netResponse Time
We typically respond to all email queries within 24–48 business hours (Monday to Saturday, excluding Indian public holidays).
- Tracking queries: 24 hours
- General questions: 24–48 hours
- Technical issues: 48 hours
Tips for a Faster Response
- Include your tracking number in the email subject line if you're asking about a specific parcel (e.g., "Tracking Issue EE123456789IN").
- Describe the issue clearly include the date you booked the parcel, the origin and destination city, and what status you're seeing.
- A screenshot of the tracking page can help us diagnose display issues faster.
File a Complaint with India Post
Please note that we are an independent tracking tool and cannot file complaints with India Post on your behalf. If your parcel is lost, delayed beyond normal timelines, or damaged, you need to contact India Post directly.
Online Complaint Portal
indiapost.gov.inIndia Post Helpline
1800-11-2011 (Toll-Free)Speed Post Enquiry
1800-266-6868Track Officially
indiapost.gov.in/trackBefore contacting us, check if your question is already answered in our FAQ section it might save you time!
View Frequently Asked QuestionsReady to Track Your Speed Post Parcel?
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